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How vegasways Handles Your Personal Information

Your privacy is not an afterthought here. This policy explains exactly what data vegasways collects when you open an account, make a deposit via PayPal, Venmo, or Play+, and use our lobby — and how we keep it secure.

Account data protectedPayPal, Venmo, Play+ contextNo data sold to third partiesState-law compliantYou control your info
vegasways How vegasways Handles Your Personal Information
REACH OUR TEAM

Contact Us About Your Privacy Rights

Have a question about your data, want to request a copy of what we hold, or need to correct something on your account? Our support team handles privacy requests directly. Reach out through any of the channels below and we'll respond with the specifics of what we store and why.

Live Chat Start a chat session from your account dashboard. A support agent will pull up your data profile and walk you through any privacy request or account correction you need.
Email Support Send your privacy request to our support address found in the account help section. Include your registered email so we can locate your record and respond promptly.
Account Settings Some data preferences — like marketing emails and cookie consent — can be updated directly inside your account settings page without contacting support at all.
DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply technical and procedural safeguards at every point your data moves through our system — from the moment you link your PayPal account to when a withdrawal clears back to your Venmo wallet. Here is what that looks like in practice across four key areas.

Encryption and Account Security

All account logins use SSL encryption. When you verify a session on a new device, we send a one-time code to your registered email or phone before granting access to your wallet or transaction history.

Cookie Use and Preferences

We use functional cookies to keep your session active and analytics cookies to understand which lobby areas you use most. You can adjust cookie preferences through the consent banner or your browser settings at any time.

Data Retention and Deletion

Account records are kept for the period your eligible state requires after account closure. Once that window passes, your personal identifiers are deleted or anonymized — payment method tokens included.

Requesting Your Data

You can request a full export of the data we hold on your account. Submit the request through live chat or email support; we aim to fulfill it within the timeframe set by applicable state law.

Common Questions About Your Privacy at vegasways

These are the questions we hear most often about how your information is handled. If something isn't covered here, live chat or email support can give you a direct answer tied to your specific account.

We collect your name, email, date of birth, and state of residence. If you link PayPal or Venmo, we receive a transaction token — not your full financial credentials — from the payment processor.

We share data only with payment processors like PayPal and Venmo, and with identity-verification services required by state law. Those partners cannot use your data for their own marketing purposes.

Retention periods vary by state. We keep records for the minimum period required under applicable regulations, then delete or anonymize your personal identifiers and payment method tokens.

Yes. Submit a data export request through live chat or your account's email support channel. We'll compile your account, transaction, and session data and deliver it within the required legal timeframe.

Basic details like email and phone number can be changed in your account settings. For identity documents or date of birth corrections, contact support via live chat and we'll walk you through the verification step.

We use session, functional, and analytics cookies. You can manage your preferences through the cookie consent banner when you first visit, or update them any time in your browser or account settings.
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Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.